Saffron-breeze

Whether you have questions about our programmes, wish to discuss a group booking, or simply want to learn more about what we do, we are happy to hear from you. Our team responds to enquiries within two working days.

Modern office space with cultural decor elements

Our Location

Address: 47 Heritage Lane
Jewellery Quarter
Birmingham B18 6NQ
United Kingdom

Email: [email protected]

Hours: Monday – Friday: 9:00 – 17:30
Saturday: 10:00 – 16:00 (by appointment)
Sunday: Closed

Getting Here

Our cultural space is located in Birmingham's historic Jewellery Quarter, well served by public transport and with nearby parking options.

By Rail

Jewellery Quarter station is a five-minute walk from our location. Trains run frequently from Birmingham New Street and Snow Hill stations.

By Metro

The Midland Metro stops at Jewellery Quarter, connecting to Wolverhampton and Birmingham city centre.

By Car

Street parking with meters is available on surrounding streets. The nearest multi-storey car park is on Vyse Street, approximately three minutes' walk.

Accessibility

Our ground floor spaces are fully wheelchair accessible. Please inform us of any accessibility requirements when booking so we can ensure appropriate arrangements.

Before You Visit

Our space operates primarily as a programme venue rather than a drop-in centre. If you wish to visit, we recommend contacting us in advance to confirm availability and ensure someone is present to welcome you.

Programme participants receive detailed arrival instructions, including building access codes and specific room locations, via email prior to their session date.

Enquiry Categories

To help us direct your message appropriately:

Programme Bookings — Questions about specific workshops, dates, or availability
Group and Corporate — Private sessions for ten or more participants
Educational Partnerships — Collaborations with schools, universities, or cultural organisations
Practitioner Enquiries — Heritage practitioners interested in facilitating with us
Media and Press — Interview requests, feature opportunities, image licensing
General Questions — Any other enquiries about our work

Response Times

We aim to respond to all enquiries within two working days. During busy periods, particularly around major programmes or cultural events, responses may take slightly longer.

For urgent booking matters, please indicate this clearly in your message subject line and we will prioritise accordingly.

Ready to explore our cultural programmes?

View Programmes

"When I emailed with questions about accessibility for my elderly mother, the team responded promptly with detailed information and offered to call me to discuss specific arrangements. This level of care is rare and very much appreciated."

— Sophie Brennan, Nottingham

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